Privacy Policy

This policy explains how Lava Socials ("we", "us") collects and uses your personal information when you use this website or get in touch with us.

Who we are

Lava Socials is a paid ads and social media agency based in Hull, United Kingdom. Lava Socials Limited is Registered in England. Company Number: 15337066. VAT Number: 486 8735 25. ICO Registration: ZB833045.

What we collect

• Details you give us directly, such as your name, email address and phone number, when you submit an enquiry or audit request, book a call, or contact us by email, phone or WhatsApp.
• Basic technical information your browser sends automatically, such as your approximate location and device type, used only to keep the site secure and working.

How we use it

We use your information to respond to your enquiry, provide and manage our services, and keep in touch about your project. We will not send you marketing you did not ask for, and we never sell your data.

Third party services

To run this site and our service we use a small number of trusted providers: our scheduling tool (iClosed) when you book a call, GoCardless when you take out a graphics subscription by Direct Debit, and Google Fonts to display the site. These providers process data on our behalf under their own privacy terms.

Cookies

This website does not use advertising or tracking cookies.

Your rights

Under UK data protection law you can ask to see, correct or delete the personal information we hold about you. To do so, email us at contact@lavasocials.com.

Contact

Lava Socials, Ergo, Bridgehead Business Park, Meadow Road, Hessle, England, HU13 0GD. Email contact@lavasocials.com.